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point02.gif (1878 bytes)Benchmarking & Best Practice
point02.gif (1878 bytes)Competitive Benchmarking Associates
point02.gif (1878 bytes)The Benchmarking Network
point02.gif (1878 bytes)Knowledge Management at APQC
point02.gif (1878 bytes)Best Practices, LLC
point02.gif (1878 bytes)Safety Health and Environment Intra Benchmarking Association
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btn.gif (4015 bytes)相關書籍
  1. Michael J. Spendolini(1992)著,呂錦珍譯,〝標竿學習〞,天下文化,1996
  2. Anderson, B., & P.Pettersen, The Benchmarking Handbook: Step-by-Step Instruction, London: Chapman & Hall, 1996
  3. APQCAmerican Productivity & Quality Center,The Benchmarking Mangement Guide, Portland, OregonProductivity Press, 1993.
  4. Bogan,C.E.,& M.J.English, Benchmarking for Best Practices: Winning through Innovative Adaptation, NY: McGraw-Hill, 1994.
  5. Boxwell, R.J., Benchmarking for Competitive Advantage, NY: McGraw-Hill, 1994.
  6. Camp., R.C., Benchmarking:The Search for Industry Best Practices that lead to Superior Perfomance, Milwaukee,, Wis: American Socity for Quality Control, 1994.
  7. Karlof, B., & S.Ostblom, Benchmarking:A Signpost to Excellence in Quality and Productivity, Chichester:John Willey & Sons,1993

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